Strategic Relationships Management – ISO 44001 Series: Relationships Management as a System, Relational Contracting and Collaborative Working

It is not a secret that the majority of complex projects and business arrangements fall short of meeting stakeholder expectations. Research shows that the fundamental issues are rooted in the fact that business arrangements are structured and managed as static “transactions” or “deals” that do not provide the agility and flexibility to respond to change, drive evolution and sustained value creation. As a result, service delivery models, procurement, and vendor management practices must undergo significant transformations to address the increasing levels of volatility, uncertainty, and complexity of the business environment in which we now operate. This course helps organizations simplify communication, create an integrated team approach to delivery, reduce uncertainty, lower risk, and achieve better overall outcomes in complex programs and business arrangements. Certification All participants will receive a Certificate of Completion in Strategic Relationships Management, Collaborative Working and Relational Contracting. Additionally, Participants, working in teams or as individuals who submit the completed case work report within 90 days of completing the training and achieve a minimum score of 80% will receive professional certification in Relational Contracting Management.